Job Description
Job Description
Job Description
Benefits:
- Bonus based on performance
- Competitive salary
- Dental insurance
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Paid time off
- Training & development
- Vision insurance
About Us: Hand & Stone Massage & Facial in Delray Beach, Florida is a serene retreat dedicated to providing our clients with exceptional wellness experiences. We offer professional massage, facial, hair removal, and body services tailored to individual needs, available seven days a week. As part of the Hand & Stone franchise, which includes over 600 locations, our mission is to provide a calming environment where guests can relax, rejuvenate, and restore their well-being.
Position Overview: We are seeking a motivated and passionate Day Spa Manager to lead our team and ensure the highest standards of service and client satisfaction. The ideal candidate will have a strong background in spa management, exceptional leadership skills, and a commitment to creating a positive and welcoming atmosphere for both clients and staff.
Key Responsibilities:
- Team Leadership: Recruit, train, and manage spa staff, fostering a culture of excellence and teamwork.
- Client Experience: Ensure all guests receive exceptional service and personalized care, addressing any concerns or feedback promptly.
- Operations Management: Oversee daily operations, including scheduling, inventory management, and maintaining a clean and welcoming environment.
- Financial Oversight: Monitor and manage the spa budget, including payroll, expenses, and revenue generation through effective marketing strategies.
- Service Development: Collaborate with the team to develop and enhance spa treatments and packages, staying informed about industry trends.
- Sales and Marketing: Implement promotional campaigns and strategies to attract new clients and retain existing ones, utilizing social media and community engagement.
- Compliance: Ensure the spa adheres to health and safety regulations and maintains a safe, hygienic environment.
Qualifications:
- Proven experience in spa or wellness management, preferably in a day spa setting.
- Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Excellent organizational and multitasking abilities.
- Knowledge of spa treatments, products, and industry trends.
- Proficient in using spa management software and basic financial management.
- Exceptional customer service skills and a client-focused approach.
- Relevant certifications in spa management or wellness (preferred).
Benefits:
- Competitive salary and performance bonuses
- Employee discounts on spa services and products
- Medical, Dental, Vision and PTO
- Opportunities for professional development and training
- A supportive and positive work environment
If youre passionate about wellness and have the leadership skills to create an exceptional spa experience, wed love to hear from you! Apply today!
Job Tags
Flexible hours,