Direct Sales Supervisor Job at Spectrum, Cheyenne, WY

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  • Spectrum
  • Cheyenne, WY

Job Description

JOB SUMMARY

Support and assist Direct Sales Manager by managing the day-to-day activities of the Direct Sales Department.

MAJOR DUTIES AND RESPONSIBILITIES

  • Actively and consistently support all efforts to simplify and enhance the customer experience

  • Responsible for meeting and exceeding budgeted sales goals

  • Supervise a team of Direct Sales staff and service partner personnel. Direct reports may include Sales Representatives as well as service partners. May also manage other sales resources as assigned
  • Recruit, interview, hire and train Direct Sales staff
  • Support of Direct Sales staff will consist of approximately 70% field work and 30% office work
  • Communicate territory assignments to residential sales representatives
  • Monitor the payroll process and ensure timely and accurate approval of all commissions payment
  • Handle employee relation issues, including performance appraisals, coaching, safety training, etc.
  • Assist with budget preparation and provide input on marketing issues and sales offers
  • Perform other duties as requested by supervisor

REQUIRED QUALIFICATIONS

  • Ability to read, write, speak and understand English

  • Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle

  • Ability to work outside for extended periods in any season and/or during inclement weather
  • Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
  • Must be able to work evenings and weekends
  • Occasionally required to work overtime as the business needs dictate
  • Valid driver´s license, satisfactory driving record within Company required standards and auto insurance

PREFERRED QUALIFICATIONS

  • Knowledge of Direct Sales practices

  • Experience with consumer education of products and services

  • Knowledge of cable or telecommunications services
  • Related Work Experience
  • Field and Office environment
  • Outside field environment with exposure to inclement weather
  • Travel as required

Physical Requirements

  • Vision ability: close vision, peripheral vision, and ability to adjust focus

Mental Requirements

  • Ability to complete documentation accurately

Job Tags

Full time, Work experience placement, Weekend work, Afternoon shift,

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