Job Description

The Mansion at Rosemont, recognized by U.S. News & World Report as "Best of Senior Living" 2022-23, is hiring a Concierge team member! Join us at our boutique senior living community on The Main Line and make an impact on the lives of residents and guests every day. 

Details:
Full Time - 30 hours per week. Days include Monday, Wednesday, Friday, and every other weekend. Some holidays. Shift: 4:00pm-12:00am
Part Time - 15 hours per week. Days include every Saturday and Sunday. Some holidays. 12:00am-8:00am

The Concierge disseminates information in person or on the telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties.

$16.50-18.50/ hour depending on experience

The primary role of the Concierge is to provide excellent hospitality as they are the first impression for all visitors at HumanGood. The Concierge disseminates information in person or on the telephone; operates a telephone console or switchboard, computer, fax machine, copy machine; performs general clerical and light administrative duties.

A day in the life may include: 

• G reet ing residents, potential residents, families, visitors and vendors while managing both external and internal calls, taking and communicating messages  

• P rovid ing an overview of community information to those inquiries in support of the marketing and sales efforts  

• A ssist ing with resident services such as transportation, mail and deliveries and the coordination of visitors.  

To be successful in the role, you would have:

• Prior customer service experience
• Computer skills such as Microsoft suite and desktop publishing software, using internet applications, faxing, copying, etc. 
• High school diploma or equivalent
• Availability that may include evenings, weekends & holidays

What's in it for you? 

As one of the largest nonprofit owner/operator of senior living communities in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU .

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1 st of the month following your start date
• $25+tax per line Cell Phone Plan
• Tuition Reimbursement
• 5 star employer-paid employee assistance program
• Find additional benefits here:

Part-Time/Per Diem Team Members:

• Medical benefits starts the 1 st of the month following your start date
• Matching 401(k)
• $25+tax per line Cell Phone Plan

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