Appearance Adjuster Job at Brown & Brown, Inc., Dallas, TX

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  • Brown & Brown, Inc.
  • Dallas, TX

Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Vehicle Admin Services has an exciting opportunity available for a Front End Adjuster for our team in Dallas, TX.

WHAT YOU'LL DO:
  • Handles claims from initial contact through to conclusion.
  • Thoroughly investigates claims and verifies eligibility
  • Responsible for maintaining positive customer relationships seeking to enhance organizational skills.
  • Manages a high call volume with exception communication and customer service skills
  • Successfully works independently and in a team atmosphere.
  • Skillfully adapts and uses critical thinking and problem-solving issues.

WHAT YOU'LL NEED:

Required
  • Minimum 1-2 years of call/contact center experience
  • Excellent written and verbal communication skills
  • Proficient with Microsoft Office Suite and industry standard web applications
  • Ability to maintain a high level of confidentiality

Preferred
  • Minimum of 3-5 years claim handling experience
  • Bilingual is a plus, not required
  • Service Advisor or Service Drive experience a plus
  • Basic mechanical knowledge of automotive systems.

WHAT WE OFFER:
  • Excellent growth and advancement opportunities
  • Competitive pay based on experience
  • Paid Time Off
  • Generous benefits package: health, dental, vision, 401(k), etc.
  • Employee Stock Purchase Plan

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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